Forever Sure provides administrative claims support services. We assist clients with the preparation, submission, communication, and escalation of insurance claims and disputes.

No. Forever Sure does not sell insurance or provide advice on financial products. We are not a financial services provider (FSP). Our services are limited to administrative support in relation to claims and dispute processes.

We assist with a range of insurance claim types, including short-term and long-term insurance such as motor, household, life, and funeral policies.

No, Forever Sure does not assist with medical aid or healthcare-related claims. 

The 50% refund applies only to the Diamond Plan. If a matter is not taken beyond internal assessment or does not proceed to formal handling, 50% of the applicable service fees may be refunded in accordance with our terms and conditions.

Service fees depend on the plan selected. Each plan offers a different level of administrative support, as outlined on our pricing page.

Timeframes vary depending on the insurer, the nature of the claim, and the complexity of the matter. Forever Sure does not control processing times of insurers or third parties.